How are subscriptions working?

Started by Norv, 8 years ago

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Norv

*
8 years ago
Hello all,

I know portamx site has a Charter membership. Can you please tell, if there were any issues with paid subscription to it, in 2.0 RC3 or in any version later?

There are a couple of reports, that no one manages to replicate, that it may not always work as expected. I appreciate any information about your experience with it.

Thank you!

Feline

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#1
8 years ago
Yes .. we have the problem, that the end date is not set correct for the next year (value N/A)
That was reported in mantis, but I have that not checked with a rc4 or dev releases.

Fel
Many are stubborn in relation to the way, but less in relation to the target.

gri

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#2
8 years ago
Quote from: .. feline
Yes .. we have the problem,


Quote from: ** gri
I wonder will I be notified of a reply..


feline, are you subscribed to or not ?

Norv

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#3
8 years ago
Sorry about the delay, feline. The thing is, I did not see the problem on the sites I admin which have paid subscriptions (including sm.org), so I have to find a way to replicate it and look into it. I'll try to take the time for various options ASAP.
I would appreciate any hint as to how exactly are defined the subscriptions which aren't working...

Feline

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#4
8 years ago
I have set Subscription price varies on duration ordered
Price Per Month: 5$
Price Per Year: 40$
I think, the problem accurs if starts a new period on the current year and end at the next year (near to the end of year like november)
It was a problem with a member they continue on 04 Nov 10 .. the end date can't set by SMF (it's 04 Nov 11)

Fel
Many are stubborn in relation to the way, but less in relation to the target.

Norv

*
#5
8 years ago
Thank you very much for the info!
Unfortunately, SMF's charter subscription is also for an year, and it works even though it passes in the next year...

I will try again to replicate as best as possible.

Feline

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#6
8 years ago
I have found a other error ..
A member have paid (automatic payment from PayPal)
The result ..
The following error occurred when processing a paid subscription
---------------------------------------------------------------
Paid subscription handler could not find subscription log entry for member ID: xxxx, subscription ID: 1

The member is exist but not (more) in the list of subscriptions. Why not? I don't know....

Fel
Many are stubborn in relation to the way, but less in relation to the target.

Norv

*
#7
8 years ago
Was this a member which has renewed subscription in PayPal, and it occurred when PayPal was automatically renewing it?

Feline

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#8
8 years ago
It was a automatic renewing from paypal...

Fel
Many are stubborn in relation to the way, but less in relation to the target.

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